Frequently asked questions

Are your baskets pre-made or made to order?

All of our gift baskets are made to order to ensure every detail is carefully assembled and beautifully presented before shipment.
What categories of baskets do you offer?

We currently offer the following collections:

  • Premium Baskets
  • Special Occasion Baskets
  • Seasonal Baskets
  • Mystery Boxes
  • Accessories & More

Each collection is thoughtfully curated with unique themes, collectibles, and gifting experiences.
How long does shipping take?

Premium Baskets

Please allow approximately 7–10 business days for assembly and shipping.

Special Occasion & Seasonal Baskets

Please allow approximately 3–5 business days for assembly and shipping.

Mystery Boxes

Mystery bundles typically ship within 2–3 business days.

Shipping times may vary slightly during holidays or high-volume seasons.
Are your baskets customizable?

Some baskets may offer customization options depending on availability and theme. Custom requests can often be accommodated for birthdays, holidays, and special events.
Do you offer preorder baskets?

Yes! Most of our baskets are available through preorder so we can carefully assemble every order with attention to detail and quality.
What occasions are your baskets good for?

Our baskets are perfect for:

  • Birthdays
  • Baby Showers
  • Holidays
  • Graduations
  • Get Well Gifts
  • Anniversaries
  • Thank You Gifts
  • Special Celebrations
  • Collector & Character-Themed Gifts

And so much more!
What payment methods do you accept?

We accept all major payment methods available through our secure Shopify checkout.
Do you ship nationwide?

Yes! We currently ship throughout the United States.
How can I contact Clover & Charm Company?

You can contact us anytime through the website contact form or by messaging our social media pages. We’re always happy to help with questions, gifting ideas, or order inquiries.